FAQ
Questions and answers
Questions and answers
About the cancellation of the trip if you cancel before 14 days of we return your money or we can change the dates until when it is good for you to travel , in our country we cannot send money to the country’s first we can change the date for when you want there is no problem
To confirm your booking To confirm your booking request 100€ as a deposit on paypal or bank account or Western Union ,
You can also pay rest of payment by credit card but you have to pay more 5% is the bank’s commission or PayPal
Our traveling tour agency offers its tourists all kinds of travel, family tours, group tours, couple tours, and solo tours, we make sure in all cases to ensure your security and your comfort. Moreover, our goal is to make you enjoy your tour with us.
Tipping is facultative which means you can as much as you can or give nothing, it all depends on you or you can tip concerning the service offered to you. Tipping is generosity.
The type of transport that will be used in the tour depends on the kind of tour. Precisely, we use 4-wheel drive for private tours, and Mini-vans for a group tours, all the cars are soothing and relaxing.
Of course yes, babies also are included within our responsibilities. We offer them secured and comfortable seats to have mother’s mind okay concerning the safety of their beloved children.
Yes, Once you cancel the tour fifteen days before the deadline, you will receive refunds.
Getting a guide in Morocco is no big deal, you can recommend a guide either from an agency or a local one. It’s known and certain that the guides in Morocco have become well cultured, educative, and with a high sense of responsibility.
Tour payment methods can range from credit cards, cash, to paying by a cheque, you can choose any methods you will feel comfortable to play with.
ATMS are everywhere in Morocco, even in the countrysides there is at last an ATM where you can withdraw your money, what you need is to have a visa card so you can withdraw in all ATM, if not our guide is going to make sure to find the right ATM for you.
The weather in Morocco keeps changing during the year, and differ in all over the kingdom; for instance, the weather in the south and southeast during the summer period is extremely hot and the temperature sometimes hit 50 degree Celsius. In the winter the weather is to be cold and snowy in the high atlas mountains and cities in the middle of morocco like Ifrane and Azrou. However, the weather in the coastal cities is smooth and fine most of the year.
You do not need to bring anything else with you to the camel trek, besides your bottle of water, sunscreen if your skin is sensitive to the hot sunlight, and your cellphone or camera to snap pictures.
the Spring and autumn seasons are the best time to visit Morocco, that is to say from March to May, and from September to October, at these times of the year, the weather is pleasant and good for outside activities.
Moroccan Arabic is the official language of Morocco, but Morocco is known to be multilingual, which mean the Arabic and Berber are two official languages in Morocco. French is often debated and it is considered the third language in Morocco.
Internet is almost everywhere in Morocco, even in the far deserts, you can buy a SIM card at the agency choosing the operator you like, and then you will have and access to the internet with 4G service. Otherwise, you can use free WiFi in your Hotel, Riad, or Restaurants…
tagine, Pastilla, Couscous, Mashwi (BBQ) are the most known meals in Morocco, tourists are always into these four kinds of food, because it is healthy and delicious, as well as it going to make you mouth-watering.
Kissing in Public is not the right thing to do in Morocco as it is a conservative country; people are not used to this kind of things in public, but you can kiss in the hotel or Riad where you can feel free to do so.
Arabic and Berber are the most languages spoken in Morocco. Yet, you can find people who can speak French fluently, almost everyone. However, English is can be understood by many people, though it is not a common language in Morocco. Recently, a large number of people can speak English fluently, many people, especially young ones, have graduated In English studies.
Negotiating the price is one of the qualities of the people of Morocco, before you take the staff you want to buy, you can negotiate in advance the price by specifying the price you can pay. you can negotiate in the Souks, small stores, and traditional Markets, but not in the big markets where the price is set and fixed.
MAD (Dirham) is the official currency in Morocco. However, in some places Dollar and Euro is still acceptable to deal with it.
